Responsible Gambling is at the heart of our approach: we protect players with practical tools, age verification and customisable limits. Inform yourself, set personal rules and seek help if gambling becomes a problem for you or those close to you.
Introduction and commitment to responsible gambling
We are firmly committed to Responsible Gambling: to inform, prevent and provide concrete tools to limit risk. Capped deposits, identity checks and self-exclusion options accompany every player. If you have any doubts, contact our team — your wellbeing comes first.
Protecting minors and age verification
To protect minors, our age verification process requires proof of identity at registration. Responsible Gambling includes strict checks, blocking of suspicious accounts and tools for parents, such as filtering and deposit limits. Reporting and assistance.
Self-assessment: Are you gambling responsibly?
To check whether you are gambling responsibly, answer honestly: do you stick to your deposit and time limits, bet more to recover losses, or neglect work or family? Responsible Gambling means recognising these signs and acting quickly (pauses, limits, professional help).
Personal control tools (Deposit, bet and time limits)
Set deposit caps, bet limits and time limits directly from your account. These tools help you manage your budget, automatically cut access if limits are exceeded, and are an essential part of Responsible Gambling to protect your personal wellbeing.
Self-exclusion and cooling-off periods
Self-exclusion and cooling-off periods are essential tools of Responsible Gambling. You can block yourself temporarily or permanently, set reactivation delays and contact support to confirm the decision. These measures help regain control and prevent risky behaviour.
Session reminders and reality checks
Before each session, check your budget and planned duration: note the start time and set an alert. If you lose track of time or increase your stakes, activate reality checks and remind yourself of Responsible Gambling principles to stay in control of your choices.
Protecting minors at home (Filtering software)
Install filtering and parental control software on all household devices to block gambling sites and limit minors' access. Set passwords, restricted hours and activity reports. These measures are part of a Responsible Gambling approach and protect the whole family.
Help, support and resource organisations
If gambling becomes problematic, specialist organisations and services can help: helplines, treatment centres and local support groups. In France, contact recognised organisations, use helplines and online resources. Responsible Gambling remains the priority to protect your loved ones.
Tips for staying in control
Set a strict budget before playing, use deposit caps, and plan regular breaks. Avoid playing under the influence of alcohol, talk to your loved ones if you notice signs of a problem, and use the Responsible Gambling tools offered by the site.
Contact us for help
If you need help, contact our Responsible Gambling team via live chat, e-mail or phone. We offer advice, self-exclusion tools and referrals to French organisations (helplines, treatment centres) to support you quickly and with confidence.
