Responsible Gambling is at the heart of our approach: we protect players with practical tools, age verification checks and customisable limits. Get informed, set personal rules and seek help if gambling becomes a problem for you or your loved ones.
Introduction and commitment to responsible gambling
We are firmly committed to Responsible Gambling: to inform, prevent and provide concrete tools to limit risks. Capped deposits, identity checks and self-exclusion options accompany every player. If you have any doubts, contact our team — your well-being comes first.
Protecting minors and age verification
To protect minors, our age verification process requires proof of identity at registration. Responsible Gambling includes strict checks, blocking of suspicious accounts and tools for parents, such as filtering and deposit limits. Reporting and assistance are available.
Self-assessment: Are you gambling responsibly?
To assess whether you are gambling responsibly, answer honestly: are you sticking to your deposit and time limits, are you increasing bets to chase losses, are you neglecting work or family? Responsible Gambling means recognising these signs and acting promptly (taking breaks, setting limits, seeking professional help).
Personal control tools (Deposit, stake and time limits)
Set deposit limits, stake limits and time limits directly from your account. These tools help you manage your budget, automatically restrict access if a limit is exceeded and are an essential component of Responsible Gambling to protect your personal balance.
Self-exclusion and cooling-off periods
Self-exclusion and cooling-off periods are essential tools for Responsible Gambling. You can block yourself temporarily or permanently, set reactivation delays and contact support to confirm your decision. These measures help you regain control and prevent risky behaviour.
Session reminders and reality checks
Before each session, check your budget and the intended duration: note the start time and set an alert. If you lose track of time or increase your stakes, activate reality checks and remind yourself of the principles of Responsible Gambling to stay in control of your choices.
Protecting minors at home (Filtering software)
Install filtering and parental control software on all household devices to block gambling sites and limit minors' access. Set passwords, restricted hours and activity reports. These measures form part of a Responsible Gambling approach and protect the whole family.
Help, support and resource organisations
If gambling becomes problematic, specialist charities and services can help: helplines, treatment centres and local support groups. In France, contact recognised organisations, use helplines and online resources. Responsible Gambling remains the priority to protect your loved ones.
Tips to stay in control
Set a strict budget before you play, use deposit limits and schedule regular breaks. Avoid gambling under the influence of alcohol, talk to your loved ones if you notice signs of a problem, and make use of the Responsible Gambling tools offered on the site.
Contact us for help
If you need help, contact our Responsible Gambling team via live chat, email or telephone. We provide advice, self-exclusion tools and referrals to French organisations (helplines, treatment centres) to support you quickly and with confidence.
