Welcome. This section sets out the website's privacy policy and clearly explains what data we collect, why we use it and how we protect it. Our approach is transparent, compliant with French law and focused on your rights. Please read the privacy policy carefully to understand your choices and protections.
Information we collect
We collect several categories of information to improve our services and ensure safety: identity details such as name and date of birth; contact details (email and phone); payment information; browsing history and preferences. These data are processed in accordance with our privacy policy and French law, for legitimate purposes and with appropriate safeguards in place.
How we collect your information
We collect your information mainly when you complete forms, create an account, make a transaction or interact with our services. We also use cookies, server logs and analytics tools, as well as data from third‑party partners. These practices are detailed in our privacy policy to ensure transparency and control over your data.
How we use your information (and legal basis)
We use your information to provide and improve our services, manage accounts, process payments and ensure security. Processing is based on consent, contract performance, legal obligations and legitimate interests. The purposes and legal bases are described in our privacy policy, presented clearly so you can make informed choices and requests easily.
How we share your information
We share your information only when necessary: with service providers (payments, hosting), commercial partners for contract execution, or in response to legal requirements. Data may be shared in aggregated or anonymised form. The details and safeguards for these disclosures are set out in our privacy policy, which is available at any time.
Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience, analyse traffic and personalise content. You can accept or reject cookies via your browser settings or our cookie banner. Details on cookie types, purposes and consent management are available in our privacy policy so you can exercise your choices at any time.
Data retention
We retain your data only for as long as necessary for the purposes described: account management, legal obligations and service improvements. Specific retention periods, retention criteria and deletion procedures are set out in our privacy policy. For questions or deletion requests, contact our DPO; we respect legal timeframes and your choices.
Data security
We protect your data with robust technical and organisational measures: encryption of transmissions, limited access controls, regular backups and audits. Teams are trained in security and incident response procedures are in place. For more details, consult our privacy policy or contact our DPO, who oversees compliance with strict internal standards.
Your privacy rights and choices
You have clear rights over your data: access, rectification, deletion, restriction, portability and objection. You can withdraw consent and manage cookie preferences at any time via your account settings. To exercise your rights or ask a question, consult our privacy policy and contact our Data Protection Officer (DPO) promptly.
International data transfers
When your data are transferred outside the European Union, we apply strict safeguards: standard contractual clauses, protection assessments, encryption and restricted access. Transfers rely on adequacy decisions or contractual measures and are described in detail in our privacy policy. Contact the DPO with any questions; we regularly review these internal measures.
Children's privacy
We do not knowingly collect personal data from children under 16 without parental consent. If we discover a minor has registered without authorisation, we will delete that information as soon as possible. Parents may request access, correction or deletion by contacting our DPO. For more details, see our privacy policy.
Changes to this privacy policy
We may from time to time update this privacy policy to adapt our practices to legal and technical developments. Changes will be published on the site with the update date. Where changes are significant, we will notify users by email or via a visible notice. Please check the privacy policy regularly to stay informed.
